Terms of Service

Omfang AB — omfang.io

Effective date: 1 June 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Omfang platform ("Service"), operated by Omfang AB, a Swedish limited liability company (organisationsnummer 559958-2819), with registered address in Sweden.

By creating an account or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

2. Definitions

  • "Account" means the workspace created when your organisation registers with Omfang.

  • "User" means any individual authorised by your organisation to access the Service under your Account.

  • "Customer" means the organisation that subscribes to the Service and is responsible for its Users.

  • "Content" means any AI-generated text, images, video, campaign plans, or other output produced by the Service.

  • "Connected Service" means a third-party platform (e.g. LinkedIn, Meta, WordPress, Google Analytics) that you authorise Omfang to interact with on your behalf.

3. Access and Accounts

3.1 Registration

Access to the Service is by invitation only or via a registered work email address. You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials.

3.2 Authorised Use

You may only use the Service for your organisation's internal business purposes. You may not resell, sublicense, or otherwise make the Service available to third parties outside your organisation.

3.3 Account Security

You are responsible for all activity that occurs under your Account. You must notify us immediately at max@omfang.io if you suspect any unauthorized use.

4. Subscription and Payment

4.1 Plans and Fees

The Service is offered on a subscription basis. Applicable fees and plan details are set out on the pricing page at omfang.io and may be updated from time to time with reasonable notice.

4.2 Billing

Subscriptions are billed in advance on a monthly or annual cycle. Payment is processed via Stripe. Invoices are issued automatically and sent to the billing email on your Account.

4.3 Taxes

All fees are exclusive of applicable taxes. Swedish VAT will be applied where required by law. Customers outside Sweden with a valid VAT registration number may provide it to have VAT reverse-charged.

4.4 Late Payment

If a payment is not received by the due date, we reserve the right to suspend access to the Service until the outstanding amount is settled.

4.5 Cancellation

You may cancel your subscription at any time from your Account settings. Cancellation takes effect at the end of the current billing period. No refunds are issued for unused portions of a subscription period.

5. Usage Limits

Each subscription plan includes usage limits on AI-generated content, campaign analyses, connected seats, and other features as specified in your plan. Usage above plan limits may be subject to overage charges or throttling, as described on the pricing page.

6. Connected Services and Credentials

The Service allows you to connect third-party platforms (social media, CMS, analytics) by providing OAuth authorisation or credentials. You represent that you have the right to grant Omfang access to those platforms on behalf of your organisation.

We store credentials solely for the purpose of operating the Service on your behalf. When you disconnect a platform, its access token is immediately deleted from our systems. You remain responsible for reviewing and revoking third-party access from within those platforms directly.

7. Acceptable Use

You must not use the Service to:

  • violate any applicable law or regulation;

  • infringe the intellectual property rights of any third party;

  • generate content that is defamatory, harassing, obscene, or unlawful;

  • attempt to gain unauthorised access to Omfang's systems or other customers' data;

  • use the Service in a way that interferes with or degrades its performance for other users;

  • reverse engineer, decompile, or attempt to extract source code from the Service.

We reserve the right to suspend or terminate accounts that violate these restrictions.

8. Intellectual Property

8.1 The Service

The Service, including all software, algorithms, designs, and documentation, is owned by Omfang AB and protected by intellectual property law. Nothing in these Terms transfers ownership of the Service to you.

8.2 Your Content and Data

You retain ownership of any data you provide to the Service, including company information, brand assets, and connected platform data. You grant Omfang a limited licence to process that data solely for the purpose of providing the Service.

8.3 Generated Content

AI-generated Content produced by the Service on your behalf is provided for your use. You are responsible for reviewing Content before publishing it, and for ensuring it complies with applicable laws and platform policies.

9. Confidentiality

Each party agrees to keep the other's confidential information private and not to disclose it to third parties without prior written consent, except as required by law. This obligation survives termination of these Terms.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available." To the fullest extent permitted by law, Omfang disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated Content will be accurate or suitable for your purposes.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Omfang AB's total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total fees paid by you in the twelve (12) months preceding the event giving rise to the claim.

In no event shall Omfang be liable for indirect, incidental, consequential, special, or exemplary damages, including loss of profits, data, or business opportunity, even if advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless Omfang and its officers, employees, and contractors from any claims, damages, or costs (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

13. Term and Termination

These Terms remain in effect for the duration of your subscription. Either party may terminate for material breach if the breach is not remedied within 30 days of written notice.

Upon termination, your access to the Service will cease. We will retain your data for 30 days to allow export, after which it will be deleted in accordance with our data retention policy.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you by email or via the Service at least 30 days before material changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

15. Governing Law and Disputes

These Terms are governed by Swedish law. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Swedish courts, with Stockholm District Court (Stockholms tingsrätt) as the court of first instance.

16. Contact

Omfang AB

Email: max@omfang.io

Website: omfang.io

Adress: Östra Farmvägen 19BA, 21216, Malmö, Sweden